Aahira Diamonds


Will the making charges be deducted during product exchange?

Yes, please note that making charges mentioned on the invoice will not be considered as part of product value for both exchange & buyback. The amount is calculated based on the prevailing market metal price multiplied by the net weight of the item. All the items consisting of diamonds/precious stones will be valued as stated in the above table.

Are loose solitaires accepted?

No, loose solitaires are not accepted under the lifetime exchange/buyback policy.

How do we know the prevailing market price?

The prevailing Gold/Silver/Platinum rate will be updated on our website on a daily basis.

What if I am not able to find suitable jewellery after exchanging?

Please note that you need to select an item or customize your order from the website before exchanging your Jewellery.

How do I pack my Jewellery for exchange/buyback?

Once you choose to return the item, we will send you a tamper proof cover with a form asking the basic details. The product along with original product certificate and invoice/bill has to be returned along with the product in a tamper proof cover.

Mail Instructions will be sent, on how to pack Jewellery once we receive the request.

How is the exchange/buyback amount calculated?

After the receipt of item, Qualityteam would check whether the product is falling under the Exchange/Buyback Policy.

If so, product valuation is done based on the received physical Item in terms of Weight and purity, same would be multiplied with the prevailing metal price and for Diamonds/Precious Semi Stone valuation will be done as mentioned in the Table.

If Quality team raises a concern in considering item to be part of exchange/buyback policy then same will be communicated to customer and item would be returned back.

Can I Exchange/buyback customized jewellery?

Customized jewellery does not qualify for Exchange/buyback.

Can I give any jewellery for buyback?

Currently, we accept Jewellery that qualifies under the Exchange/Buyback policy and is purchased through the Aahira Diamonds website only.

When will the buyback amount be credited to my account?

The amount after the buyback will be credited to your account in 15 workings days.

Customer Delight Need help? Think we could have done something better?

We are listening and happy to do what we can to improve. Please let us know.

We can be reached at info@aahiradiamonds.com or at +91 9326419311 between 11:00 am-* 09:00pm, 7 days a week.


What are the delivery charges for orders from the Online Shop?

NO, additional delivery charges for online orders.  

Which payment methods are accepted in the Online Shop?

All major payment modes are accepted on website for eg: QR / UPI / WALLET / Credit Cards / Debit Cards / Net Banking.

How long will delivery take?

We are delivering orders in 4 to 5 Days with Free, Insured & Safe delivery of the products at your door step.

What exactly happens after ordering?

Once we receive order from you, we confirm the Payments and Delivery details at our end and dispatch the orders with proper safety. 

Do I receive an invoice for my order?

Yes, in the delivery box you will receive invoice of order and fingers crossed might you get a “DISCOUNT COUPON” also.
If you receive one you can use it on next purchase.